Shipping & Returns

Shipping & Returns POSTAGE and FREIGHT... All items are checked prior to posting. Our shopping cart software will provide a postage quote for your order and include this in your total as you go through the check out. If the parcel is too large or too heavy to be carried by Australia Post the calculator will ask you to call us for a quote on freight. For Express Post we use either Australia Post Express. The same tracking and signature facilities are included for this service. If a parcel seems to be taking a longer time than usual to arrive with you, please let us know and we'll perform a track and trace to see where it is! RETURNS All sales are final We do not refund or exchange items if you change your mind or if you order too many items. Should you have a problem with the quality of the goods you purchased from us, please let us know as soon as possible. We may ask you to send back a sample of the problem goods for inspection. In this case, we will provide a return number which you should quote in all correspondance about the items. If we agree that your claim is valid, we will refund or replace the faulty items and refund the postal costs you incurred to return the items to us.